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We offer complete Net Promoter Score customer and employee survey programs that are easily integrated into your business.
You need to concentrate on running your business and looking after your customers. We will provide you with the information relating to this very important business metric. Just like your accountant provides you with financial reports, we will provide you with live access to your customer feedback reports.
Our subscription service for businesses includes:
- Design, branding and hosting of your survey
- Full e-mail logistics – you avoid any possible issues with your internet service provider (ISP)
- Initial survey invitation
- Follow up reminders
- Thank you for participating
- Option to include a prize draw entry
- Live cloud-based reporting with your personal dashboard of results
- Current NPS Score
- Cumulative & Trending Scores
- Custom Reports by date – you select the day, week, month, period, or to date
- All customer comments & text feedback segmented by Promoter, Passive and Detractor
InstaPulse creates NPS programs to fit both your budget and your goals.
Complete the form below and we will contact you to learn more about your business, and prepare a detailed proposal outlining how InstaPulse can help you listen to your customers and grow your business!
FREE Consultation & Quote
Operating out of British Columbia, Canada since 2010, InstaPulse provides Employee and Customer Satisfaction Surveys focused on Net Promoter Score – the likelihood to recommend. Take the pulse of your business today and find out what your word of mouth marketing really is!
Copyright © 2010-2018 InstaPulse Consulting Services.
*Net Promoter, NPS & Net Promoter Score are trademarks of Satmetrix Systems, Inc., Bain & Company, and Fred Reichheld.